Last Updated: September 5th, 2019
Welcome to Elite AV Service. These Terms of Use set forth the terms and conditions under which you are authorized to use our website.
The following terms and conditions ("Terms") apply to your use of Elite AV Services and any other websites, social media platforms including, without limitation Facebook, Twitter, LinkedIn, Google + and YouTube (collectively, the "Website")and the online services that are owned and/or controlled by us available from time to time (the "Services").
The Terms form a legal agreement between you and Elite AV Service, Inc. ("Elite AV Service", "we," or "us"). By using the Website and/or the Services, you (sometimes referred to individually as "User" or collectively as "Users") acknowledge that you have read, understood, and agree to be bound by these Terms, and to comply with all applicable laws and regulations.
IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE AND THE SERVICES.
The Website and the Elite AV Service's Services and products are offered and available to users who are at least 16 years of age or older. By using the Website, you represent and warrant that you are of legal age to form a binding contract with Elite AV Service and meet all of the foregoing eligibility requirements. If you do not meet all of these requirements, you must not access or use the Website.
All rights not expressly granted to Users in these Terms are hereby reserved by us.
BASIC TERMS AND RULES OF CONDUCT
MODIFICATIONS AND UPDATES
From time to time, Elite AV Service at its absolute discretion, can modify Elite AV Service Services, for example by adding or removing certain functions or by updating or replacing the Services. Elite AV Service may, at its sole discretion, provide limited technical support, upgrades and updates for the Elite AV Service VPN. In order to enhance and further develop the Elite AV Service Services and may automatically download and install updates and upgrades from time to time. You hereby agree to receive such updates and upgrades as part of your use of the Elite AV Service Services. We have no obligation to make available to you any support versions of the Elite AV Service Services. Additionally, we shall have no obligation to provide support or maintenance for the Services under this Agreement.
FLEXTIVITY PRODUCTS
Flextivity Secure, Flextivity Monitor, and Flextivity Complete ("Flextivity Products") may not be used to monitor the activities of any persona in the European Economic Area (EEA). Elite AV Service does not offer Flextivity Monitor or Flextivity Complete for purchase or trial to any User located in the EEA nor assume any responsibility for a User's remote installation of Flextivity Monitor or Flextivity Complete in the EEA or any other behavior that violates the General Data Protection Regulation 2016/679 (GDPR). If you are purchasing or downloading a trial of one or more Flextivity Products you represent to Elite AV Service that you will not use Flextivity Monitor or Flextivity Complete in the EEA and/or to monitor any person in the EEA and take full responsibility for complying with the General Data Protection Regulation 2016/679 (GDPR), and all other applicable data protection laws.
THIRD PARTY CONTENT PROVIDERS SITES AND DISCLAIMERS
Some of the content and information available through the Website and the Services may be provided by companies that are not affiliated with Us ("Third Party Content") and their source is clearly identified. In order to make the Elite AV Service Services available, Elite AV Service cooperates with such third party providers (such as, Digital Commerce Providers for payment operations). Thus, you award Elite AV Service the necessary approvals to store and/ or process there safely your encoded data and/ or your encoded data traffic. The purpose is exclusively to make Elite AV Service Services available. In some cases, the Third Party Content may be available on the Website or available through a link to a third party site ("Linked Websites"). We provide these Linked Websites solely for your convenience, and do not control or endorse any of them. We cannot be responsible for the content, promotions, security, tracking policies or privacy policies of such Linked Websites. In the case of Third Party Content, there may be additional restrictions that apply to its use. You should be careful to examine them (for example, in accompanying statements or caveats or their posted terms of use) because they may be more restrictive than the restrictions We impose on our own, proprietary Content. Third Party Content providers may have reserved a right to modify the restrictions they impose on use of their content without notice.
We make best efforts to monitor and choose our partners and secure the services provided to you. WE DISCLAIM ALL REPRESENTATIONS AND WARRANTIES REGARDING CONTENT, GOODS, SOFTWARE OR SERVICES YOU OBTAIN FROM THIRD PARTY PROVIDERS.
If you want to find out more about the third party providers, with whom Elite AV Service cooperates, please read our Privacy Policy.
WARRANTIES AND LIABILITY
The Website, Services and all content, functionality and features within it (the "Materials") are provided "as is" and without warranties or representations of any kind either expressed or implied. To the greatest extent permitted by law, We disclaim and exclude all warranties, terms and representations that may otherwise be implied, including any warranties as to compatibility, satisfactory quality, and fitness for a particular purpose, or that content, information or functionality of the Website is accurate, error-free or uninterrupted, and/or does not infringe the rights of any third party.
Elite AV Service AND ANY THIRD PARTIES MENTIONED ON THE WEBSITE ARE NEITHER RESPONSIBLE NOR LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATING IN ANY WAY TO THE WEBSITE, CONTENT OR INFORMATION CONTAINED WITHIN THE WEBSITE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. USERS' SOLE REMEDY FOR DISSATISFACTION WITH THE WEBSITE AND/OR LINKED WEBSITES IS TO STOP USING THE WEBSITE. TO THE EXTENT ANY ASPECTS OF THE FOREGOING LIMITATIONS OF LIABILITY ARE NOT ENFORCEABLE, THE MAXIMUM LIABILITY OF Elite AV Service TO USER WITH RESPECT TO USER'S USE OF THIS SITE IS $500 (FIVE HUNDRED DOLLARS).
Each User indemnifies, and will keep indemnified, Elite AV Service against all forms of liability, actions, proceedings, demands, costs, charges and expenses which Elite AV Service may incur or be subject to or suffer as a result of the User's use of the Website and the services and functionality provided by it.
NO ILLEGAL OR MALICIOUS USE
You undertake to comply with all applicable laws, rules and regulations and warrant that you will not and will not permit any third party to use the Service in any manner that may breach applicable law or infringe third party rights. Without limiting the generality of the above, you undertake and warrant that you will not and will not allow a third party to (A) reverse engineer, disassemble, decompile, translate, reconstruct, transform or extract any portion of the Services (including without limitation any related malware signatures and malware detection routines), or (B) change, modify or otherwise alter Elite AV Service Services (including without limitation any related malware signatures and malware detection routines); (iv) publish, resell, distribute, broadcast, transmit, communicate, transfer, pledge, rent, share or sublicense Elite AV Service Services; (v) use Elite AV Service Services to provide or build a product or service that competes with the Services; (vi) use or attempt to use the Services to upload, store or transmit any data, information or materials that: infringe the intellectual property or other rights of third parties; contain any unlawful, harmful, threatening, abusive, defamatory or otherwise objectionable material of any kind; or otherwise in any way damage, disable or impair the operation of Elite AV Service Services; (viii) gain or attempt to gain unauthorized access to Elite AV Service Services or to networks connected to it, or to content stored or delivered through it, by any means, including by hacking, spoofing or seeking to circumvent or defeat any firewalls or other technological or other protections or security measures.
The present use agreement, the applicable laws and other provisions are binding for you and you are the only one responsible for the observance thereof. You understand that Elite AV Service undertakes no responsibility for your actions. In case of statutory violations by the user, Elite AV Service may cooperate with public or private authorities at its sole discretion as provided by law.
Elite AV Service reserves the right, in case of breach of this Agreement, to, inter alia, restrict or suspend, in whole or in part, the access to Elite AV Service Services without awarding a refund for Services already paid for, as well as to initiate legal actions.
INTELLECTUAL PROPERTY AND PRIVACY
We own, control, and/or license all text, graphics, interfaces, photographs, trademarks, logos, and computer code contained on the Website (collectively, "Content"), including but not limited to the design, structure, selection, coordination, expression, and arrangement of this Content. The Content is protected by trade dress, copyright, trademark laws, and other intellectual property rights and laws. Any information, data, or other content which is generated in the course of use of the Website by a User ("Data") shall vest in and be owned by Elite AV Service in the same manner as the Content. To the extent such Data contains any personally identifiable information, the terms of Elite AV Service's Privacy Policy shall apply.
The Website and all Content, including Data, may not be copied, reproduced, republished, uploaded, posted, transmitted, decoded, reverse engineered or distributed without Elite AV Service's prior written consent. However, as long as a User complies with these Terms, We grant the User a personal, non-exclusive, non-transferable, and limited privilege to enter and use the Website. This permission is conditioned on the User not modifying the Website or the Content, and the User's acceptance of any terms, conditions, and notices accompanying the Content or as otherwise stated in the Website. Notwithstanding the foregoing, any materials available for downloading, access, or other use from the Website that may have their own license terms, conditions, and notices will be governed by such terms, conditions, and notices.
If the User posts to the User's personal social media including, without limitation, Facebook, Twitter or LinkedIn and the User tags Us or uses another related hashtag, the User grants Us the irrevocable, unrestricted right to repost the User's post on the Website.
BRANDING
No User may publish or use any Elite AV Service brand, branding or logos except with Elite AV Service's prior written consent. Users must not remove or alter any copyright or other proprietary notices contained within the Website.
NON-COMPLIANCE
If a User does not comply with any aspect of these Terms, We may (without prejudice to any other rights or remedies available to it) cancel or suspend that User's account, disable the ability of that User to use the Website, and/or terminate these Terms (including the license granted within it). We shall not be liable for any loss or damage suffered by Users as a result of Us exercising our rights under this clause.
You agree to indemnify and hold Elite AV Service and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any alleged claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your access to or use of the Elite AV Service Services The user is solely responsible for his or her actions when using the Elite AV Service Services.
GOVERNING LAW AND JURISDICTION
These Terms shall be governed by Delaware law, and all Users submit to the exclusive jurisdiction of the state of Delaware for any matter or dispute arising in relation to these Terms.
MISCELLANEOUS
If a court or other tribunal of competent jurisdiction holds any of the provisions of these Terms to be void or unenforceable, such provisions shall be limited or eliminated to the minimum extent necessary and replaced with a valid provision that best embodies the intent of these Terms, so that these Terms shall remain in full force and effect.
Elite AV Service's failure to insist on or enforce strict performance of these Terms shall not be construed as Elite AV Service's waiver of any provision or any right it has to enforce these Terms, nor shall any course of conduct between Elite AV Service and you or any other party be deemed to modify any provision of these Terms. These Terms shall not be interpreted or construed to confer any rights or remedies on any third parties. Elite AV Service customer service representatives are not authorized to modify any provision of these terms, either verbally or in writing.
DISPUTE RESOLUTION
We will try work in good faith to resolve any issue User has with the Website. However, we realize that there may be rare cases where We may not be able to resolve an issue to a User's satisfaction.
User and Elite AV Service agree that any dispute, claim or controversy arising out of or relating in any way to User's use of the Website, including products and services ordered, downloaded, or purchased through the Website, shall be determined by binding arbitration instead of in courts of general jurisdiction. Arbitration is more informal than bringing a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, and is subject to very limited review by courts. Arbitration allows for more limited discovery than in court, however, We agree to cooperate with Users to agree to reasonable discovery in light of the issues involved and amount of the claim. Arbitrators can award the same damages and relief that a court can award, but in so doing, the arbitrator shall apply substantive law regarding damages as if the matter had been brought in court. This arbitration provision shall survive termination of these Terms and any other contractual relationship between User and Us.
USER AND Elite AV Service AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both User and Elite AV Service agree otherwise, the arbitrator may not consolidate more than one person's claims with User's claims, and may not otherwise preside over any form of a representative or class proceeding. The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party's individual claim.
If this specific provision is found to be unenforceable, then (a) the entirety of this arbitration provision shall be null and void, but the remaining provisions of these Terms shall remain in full force and effect; and (b) exclusive jurisdiction and venue for any claims will be in state or federal courts in Delaware.
AMENDMENTS
We reserve the right to amend or update these Terms at any time with or without notice to Users, and may also add new features or functionality to, or change or remove existing features or functionality from, the Website that will be subject to the Terms. Any User who continues to use the Website after any changes are made will be deemed to have agreed to those changes.
ARBITRATION NOTICE
These Terms provide that all disputes between a User and Us will be resolved by BINDING ARBITRATION. ACCORDINGLY, USER AGREES TO GIVE UP USER'S RIGHT TO GO TO COURT (INCLUDING IN A CLASS ACTION PROCEEDING) to assert or defend rights under these Terms (except for matters that may be taken to small claims court). User's rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury and User's claims cannot be brought as a class action.
FEEDBACK AND CLAIMS OF INFRINGEMENT
We welcome any feedback Users have regarding the Website. Please be aware that any feedback Users provide shall be deemed non-confidential, and We shall be free to use such information on an unrestricted basis.
If a User believes that any content appearing on the Website infringes the User's copyright rights, We want to hear from the User. Please forward the following information in writing at the address listed below:
Please provide any feedback or claims of infringement to support@eliteavservice.com.
Additional contacts, including the mailing address and contact number, may be found by visiting our Contact Page.